Problem with Free Trial

Discussion in 'Setting-up protection' started by frankjohnson, Jul 19, 2009.

  1. frankjohnson

    frankjohnson New Member

    Joined:
    Feb 7, 2009
    Messages:
    8
    I'm having a problem with setting up a free one-day trial for a protected product. I've attached a screenshot of the product setup.

    In my testing, when I get to the credit card info page and fill in all the information, I get this error message:

    even though it is the first time I have used the information (other than the test credit card number).

    Any ideas on why this might be happening?

    Thanks in advance for any help anyone can offer - I really appreciate it.

    Frank
  2. davidm1

    davidm1 aMember User & Partner

    Joined:
    May 16, 2006
    Messages:
    4,437
    Try leaving the Trial Group setting blank.

    David

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