Problem with my subscription dates...don't match the billing correctly

Discussion in 'Troubleshooting' started by ironaction, Jan 29, 2009.

  1. ironaction

    ironaction aMember Pro Customer

    Joined:
    Jun 30, 2008
    Messages:
    1
    I have odd errors coming up with the payments on my aMember account. We have monthly recurring billing through paypal and clickbank, however a recent error has been coming up. Instead of saying paid for 12/13/08-1/14/09 it says 12/13/08-12/19/08 or 1/28/09-12/30/08. It just has almost seemingly made up time frames, and the payment log will show the full payment for a month. What is going on? And on the front page mainscreen the number of subscribers fluxuates majorly and I know that not that many people have expired or canceled.
  2. marcusintj

    marcusintj New Member

    Joined:
    Oct 11, 2007
    Messages:
    3
    I am also having this kind of problem where the recurring billing dates in Clickbank is not functioning correctly. Could anyone help?
  3. codeispoetry

    codeispoetry aMember Pro Customer

    Joined:
    Jan 12, 2009
    Messages:
    336
    Hi guys,

    Have you logged a ticket with the helpdesk?

    Lee

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