Problem with order button Add / Renew Subscription

Discussion in 'Troubleshooting' started by getstrength, Dec 28, 2008.

  1. getstrength

    getstrength New Member

    Joined:
    Apr 10, 2008
    Messages:
    15
    Hi there, I have been running amember pro for a year with no problems. For some reason now if the members membership runs out and they try renew it by choosing the subscription and clicking on the order button it brings them back to the same page (members page) not paypal payments page.

    Works fine on sign up page as a new subscriber.

    Any help would be most apreciated.

    Thanks

    Steve
  2. skippybosco

    skippybosco CGI-Central Partner Staff Member

    Joined:
    Aug 22, 2006
    Messages:
    2,526
    Hey Steve,

    Do you have any product rules that prevent purchasing if you already have an active/expired membership?
  3. getstrength

    getstrength New Member

    Joined:
    Apr 10, 2008
    Messages:
    15
    Nope, nothing along those lines.

    cheers
    Steve
  4. jogato

    jogato New Member

    Joined:
    Dec 17, 2008
    Messages:
    4
    Just an FYI I ran into the same problem tonight, but it turned out to be my integration with wordpress (I used this method) and a conflict with a wp plugin that was upgraded (I think? Either that or a jquery conflict? Not sure). I Previously had been including wp from amember's config.inc.php, but commented that out during troubleshooting and things started working. I ended up hard coding my header into amembers header.html and things started working again.

    Not sure if that helps your case, if not maybe it'll save somebody else a few hours down the road.

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