problems with egold plugin-and free trial

Discussion in 'Payments processing' started by shaunbaird, Jul 2, 2006.

  1. shaunbaird

    shaunbaird New Member

    Joined:
    May 11, 2006
    Messages:
    6
    Hi, I use both paypal and egold at my site to accept and make payment.
    My product(membership at my site) costs $10/month and I offer a 7 day free trial through both forms of payment.

    Ive noticed that the paypal plugin does its job, and signups get access for free for 7 days, but the egold plugin still asks the user to pay the $10 at first signup - i.e. they cant get 7 days free.

    I feel Ive probably lost a few signups this way - probably my fault but I just need to get to the cause of this.

    If anyone knows how to do this, please contact me or even skype me: id Shaun Baird
  2. alex

    alex aMember Pro Customer Staff Member

    Joined:
    Jan 24, 2004
    Messages:
    6,021
    Unfortunately, e-gold does not support recurring billing and trials.

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