Product missing in drop down menu on membership page

Discussion in 'Troubleshooting' started by jksparks98, Sep 27, 2009.

  1. jksparks98

    jksparks98 New Member

    Joined:
    Jul 26, 2008
    Messages:
    6
    I have been running two memberships for some time the first is a main membership and the second is an upsell that is sold only if they do not purchase the first. The second membership is not showing up in the drop down list on the membership page. They are set up as follows:

    Both are set to Visible All
    Membership 1 order 1, price group nothing, renewal group 1
    Membership 2 order 2, price group -1, renewal group 1

    I have the price group set to -1 because I do not want it to show in the main sales screen. I have set it to nothing and it still does not show up.

    Has anyone else had this issue?

    Thanks!
  2. kengary

    kengary aMember Pro Customer

    Joined:
    Nov 13, 2008
    Messages:
    231
    So you are saying you've tried Membership 2 set as price group -1 and also as nothing and it never shows up on the member page? Try setting it to 1.

    Do you have a disallow rule on Membership 2 that if you have an active or expired subscription to Membership 1 you can't order it? If so that is one of the rules the member.php enforces and that's why you wouldn't see it if you're signing in as someone with an active (or expired) subscription to Membership 1 (or any other product you used as a disallow for Membership 2).

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