Products appearing membership pages

Discussion in 'Troubleshooting' started by behaviourneeds, May 24, 2011.

  1. behaviourneeds

    behaviourneeds Member

    Joined:
    Jan 26, 2010
    Messages:
    47
    Hi.

    I have some products that should only be on the signup page and NOT in the membership page. I have set the scope to only signup and yet they still appear in the membership page. This doesnt affect all products but rather a few and when I compare one that is affected to one that is'nt I cant see no difference.

    Is there anything that I could have missed?

    Cheers
    Chris
  2. skippybosco

    skippybosco CGI-Central Partner Staff Member

    Joined:
    Aug 22, 2006
    Messages:
    2,526
    @Chris: can you post a copy of your product setup screen here just to get a second (or third) set of eyes on it.
  3. alexander

    alexander Administrator Staff Member

    Joined:
    Jan 8, 2003
    Messages:
    6,279
    If you test with user that have no active subscriptions, aMember will display "signup" products on member's page as well, because user didn't signup actually.
    If user already have active subscription, only products with scope "all" or "members" will be displayed.
  4. taschultz

    taschultz New Member

    Joined:
    May 11, 2011
    Messages:
    5
    similar problem to what I posted - I have disabled products appearing on the main screen .... looking into the code it appears the the member_products list that gets created does not filter out for scope! Only the add/renew gets filtered.

    Is there a way to easily correct this??
  5. alexander

    alexander Administrator Staff Member

    Joined:
    Jan 8, 2003
    Messages:
    6,279
    member_products list is not filtered by scope because it have active products that user have in his account. It should not be filtered, because you as admin can assign any product to user's account even if it should not be available for given user because of scope and this product should displayed for user.

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