Question about updates....

Discussion in 'Pre-Sales Questions' started by Ashen, Mar 13, 2006.

  1. Ashen

    Ashen New Member

    Joined:
    Mar 13, 2006
    Messages:
    1
    Here's my question...

    If during the 6 months of updates occurs, I update to the lastest version. A week later, my free 6 months of updates expires. The latest update is found to have caused a major bug/hole in the software. Will I have to purchase another 6 months of updates to fix the bug that your update created? Or will you patch that update for free?
  2. pilot

    pilot New Member

    Joined:
    May 24, 2003
    Messages:
    178
    Major bug or hole in the software ? This is Amember not Microsoft !

    Haven't had a bug that hasn't been sorted before I knew about it yet, after 3 years! and for free !

    Amember User
  3. alex

    alex aMember Pro Customer Staff Member

    Joined:
    Jan 24, 2004
    Messages:
    6,021
    Ashen,
    we don't sell critical security updates - it is of course free. There was only 2 cases when it was needed however.

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