If a customer accidentally clicks on the cancel link, how can we turn recurring billing back on for them? I've looked in the CP and also in the database for a flag but can't seem to find it.
Not sure how to fix that- think you'd need to edit the payment in the database? You can avoid that happening by removing the cancel link from the members.html page. David
Hmm... I'll have to figure out how to do it in the database so I don't confuse the end user. Also, is there a way to keep amember from creating an "empty" account if their payment is not accepted/declined? This is causing confusion for some and I've lost a few signups becuase of it.
Even if you will remove "canceled" mark from payment info, user will not be rebilled because CC info will be empty. So this is impossible to restore without user attention. No this can't be done.