Recurring Billing Stopped Working

Discussion in 'Payments processing' started by inkplant, Jan 11, 2009.

  1. inkplant

    inkplant New Member

    Joined:
    Jan 11, 2009
    Messages:
    1
    The recurring billing on our site stopped functioning on 1/3. No change to our site was made at that time. I did see an alert that my cron hadn't fired in 24 hours, but other than that, all seemed to be normal. Here is a screenshot:

    [​IMG]

    From looking around these forums, I saw that I should update the cron to run hourly instead of daily. I've done this. Is there anything else that could have been causing this problem? Has anyone run into anything like this before?

    Also, how do I get those payments to go through now? I can't find them in my Payflow account (it looks like they never went through) and I don't see anything in the aMember Admin to allow me to resubmit them.

    Thanks for your help,
    Robert
  2. digitalcube

    digitalcube New Member

    Joined:
    Apr 14, 2008
    Messages:
    4
    This happened to me in November. I updated my amember to the latest version and that seemed to do the trick.

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