Recurring e-mail?

Discussion in 'Troubleshooting' started by anthony, Sep 30, 2004.

  1. anthony

    anthony Guest

    Does amember send out a recurring e-mail to users?

    It says in product setup, that it does not... but there is a recurring_email.txt e-mail template.

    Anyway, just want to make sure that users aren't going to be getting e-mails every month telling them their getting charged again.

    Thanks
    -anthony
  2. alex

    alex aMember Pro Customer Staff Member

    Joined:
    Jan 24, 2004
    Messages:
    6,021
    Yes, aMember will send these messages on each rebill. And it is better to keep it this way, else it will result to CHARGEBACKS for sure.
  3. anthony

    anthony Guest

    Okay, but is there any way to turn this off in aMember? Chargebacks are not a problem.

    Thanks,
    Anthony
  4. alex

    alex aMember Pro Customer Staff Member

    Joined:
    Jan 24, 2004
    Messages:
    6,021
    You can contact support with FTP info and we will disable this.

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