Redirect Loop Error

Discussion in 'Troubleshooting' started by virg738, Sep 6, 2011.

  1. virg738

    virg738 New Member

    Joined:
    Nov 10, 2010
    Messages:
    3
    I have search this forum regarding this problem but it seems that all the solutions given doesn't fix my problem.

    Any suggestion.

    I am using new_rewrite protection and it seems running smoothly before but it turns messed up today.

    What exactly code do I need to paste here or information that might need in order to solve this problem.

    Thanks in advance.

    I really need this ASAP.
    virg738, Sep 6, 2011
    #1
  2. virg738

    virg738 New Member

    Joined:
    Nov 10, 2010
    Messages:
    3
    ########### AMEMBER START #####################
    Options +FollowSymLinks
    RewriteEngine On

    ## allow access for product #2
    RewriteCond %{HTTP_COOKIE} amember_nr=([a-zA-Z0-9]+)
    RewriteCond /home/aviation/public_html/mysite.com/secure/data/new_rewrite/%1-2 -f
    RewriteRule ^(.*)$ - [L]

    ## if user is not authorized, redirect to login page
    # BrowserMatch "MSIE" force-no-vary
    RewriteCond %{QUERY_STRING} (.+)
    RewriteRule ^(.*)$ http://mysite.com/secure/plugins/protect/new_rewrite/login.php?v=-2&url=%{REQUEST_URI}?%{QUERY_STRING} [L,R]
    RewriteRule ^(.*)$ http://mysite.com/secure/plugins/protect/new_rewrite/login.php?v=-2&url=%{REQUEST_URI} [L,R]
    ########### AMEMBER FINISH ####################
    virg738, Sep 6, 2011
    #2
  3. alexander

    alexander Administrator Staff Member

    Joined:
    Jan 8, 2003
    Messages:
    6,279
    First of all please try to reprotect all folders from amember CP -> Protect Folders
    Then check permissions on /amember/data/new_rewrite folder and try to set permissions to 777 (then check will this fix issue or not)
    alexander, Sep 6, 2011
    #3
  4. virg738

    virg738 New Member

    Joined:
    Nov 10, 2010
    Messages:
    3
    That doesn't fix the issues.

    Thanks for reply anyway.
    virg738, Sep 6, 2011
    #4
  5. alex

    alex aMember Pro Customer Staff Member

    Joined:
    Jan 24, 2004
    Messages:
    6,021
    Please submit a ticket with FTP info, URL and sample login info.

    Or try to check it if you have technical skills:
    - clear browser cookies
    - restart browser
    - go to your protected folder
    - you must be redirected to login page
    - login
    - you must be redirected back to protected folder
    - now press Stop button in browser to stop cycle, and inspect site cookies
    - there must be a cookie named "amember_nr". remember its value
    - ftp to your website, and make sure file named as the cookie value is exists
    also there must be files named COOKIENAME-1, COOKIENAME-3 and so on.
    it is product ids active for user. Remember these ids

    Please post results of checking here, and we will try to help.
    alex, Sep 6, 2011
    #5
  6. marysenatori

    marysenatori New Member

    Joined:
    Nov 18, 2011
    Messages:
    20
    I'm having the same issue as the OP. Alex: I did the things you suggested above. The cookie I found appears on the server under data/new-rewrite. Along with four others. Do you need anything else to be able to help?
    marysenatori, Dec 12, 2011
    #6
  7. alexander

    alexander Administrator Staff Member

    Joined:
    Jan 8, 2003
    Messages:
    6,279
    Please submit ticket in helpdesk and provide access info and explain how this issue can be recreated.
    alexander, Dec 14, 2011
    #7

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