Refunds from 1shopping cart not reporting back

Discussion in 'Troubleshooting' started by stelzner, Jan 11, 2009.

  1. stelzner

    stelzner New Member

    Joined:
    Mar 4, 2008
    Messages:
    1
    Whenever I issue a refund in 1shoppingcart, it does not report back to amember and stop the user's membership. I always need to manually do it. Any clue what is wrong?
  2. ianternet

    ianternet aMember Pro Customer

    Joined:
    Jun 26, 2009
    Messages:
    52
    I am having the issue with paypal as well. the cancellations are find but the refund are not working the way it should. it should stop them from accessing the site.
  3. alexander

    alexander Administrator Staff Member

    Joined:
    Jan 8, 2003
    Messages:
    6,279
    For 1SC refunds are not supported by integration. 1SC does not send refund notifications to amember so this should be handled manually.
    For paypal, payment should be disabled. If this does not happen, please contact us in helpdesk.

Share This Page