Renew one time payment subscription while still a member

Discussion in 'Troubleshooting' started by adrianogaleno, Sep 30, 2011.

  1. adrianogaleno

    adrianogaleno Member

    Joined:
    Jun 26, 2007
    Messages:
    34
    We have one time payment subscription that can last 6 or 12 months. Everything works fine. However, lately, we have been receiving many requests of people trying to renew their subscription before it ends. Right now, they are not able to do that since the same(or similar) membership is not available while the person is an active member. Is there a way to allow this, a person selects an one time payment membership while he is still a member and the amount of time will be added to his/hers subscription?

    Thanks,
  2. davidm1

    davidm1 aMember User & Partner

    Joined:
    May 16, 2006
    Messages:
    4,437
    If you remove the cannot order for an active membership restriction, when they reorder, they will be give a "future" payment in the account which will add time.

    David

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