Renewal Groups and Lifetime Subscriptions

Discussion in 'Troubleshooting' started by femur, Oct 6, 2011.

  1. femur

    femur aMember Pro Customer

    Joined:
    Mar 9, 2009
    Messages:
    25
    I have only lifetime subscriptions on my site, and I stupidly started messing around with renewal groups and now some users are signing up for products and getting a "future" dates for the tart date of the product (Dec 31, 2037) instead of the present date.

    If I have 10 products that I'm selling with lifetime subscriptions, what should the renewal groups be set at?

    Sorry, but I don't quite get it. Thanks!
  2. skippybosco

    skippybosco CGI-Central Partner Staff Member

    Joined:
    Aug 22, 2006
    Messages:
    2,526
    Each product should have a unique renewal group so they do not overlap and create "future" dates like you are seeing.

    You can read more about it here:

    http://manual.amember.com/Product_Renewal_Group_Explained

    Note: Once you have fixed this, you will need to adjust any existing members manually.

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