Reports showing wrong income

Discussion in 'Troubleshooting' started by softstor, Sep 3, 2006.

  1. softstor

    softstor New Member

    Joined:
    Mar 1, 2006
    Messages:
    27
    I purchased amember last month and today I started receiving the income. I charge monthly memberships of $9.95 and I am using aMember 2.41.

    Today when I run the Payment report it is showing income of $19.90 for all of my members and $9.95 for my unsubscribed members.

    I am running the report for todays date only. Why is it showing double income for the members that paid today? Why are the unsubscribed (expired) members showing up in the report?
  2. alex

    alex aMember Pro Customer Staff Member

    Joined:
    Jan 24, 2004
    Messages:
    6,021
    Please submit a ticket with aMember CP login info.

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