'Require Unique Email' problem

Discussion in 'Troubleshooting' started by j0nny84, Aug 9, 2009.

  1. j0nny84

    j0nny84 New Member

    Joined:
    May 26, 2009
    Messages:
    4
    I have 'require unique email' ticked but it doesnt work, I can still sign up with the same email address over and over again. What could be up with it?
  2. skippybosco

    skippybosco CGI-Central Partner Staff Member

    Joined:
    Aug 22, 2006
    Messages:
    2,526
    If I'm not mistaken, that check is done via javascript. Do you have javascript disabled on the browser you are testing with?

    I would also suggest clearing all of your browser cache/cookies before testing each time.
  3. j0nny84

    j0nny84 New Member

    Joined:
    May 26, 2009
    Messages:
    4
    Javascript is enabled.

    The problem happens with Firefox and Internet Explorer.

    Cleared cash too but still no luck.
  4. skippybosco

    skippybosco CGI-Central Partner Staff Member

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    Just tested with a clean install and it appears to be working ok:

    [​IMG]

    Is this a trial or pro version of aMember? What version of aMember?

    Do you have any 3rd party plugins enabled which may be causing the problem?

    If you are still having issue, drop me a URL to your admin along with an admin account/pw I can test with and I'll see if I can get you going. {my username here @ hotmail.com}
  5. j0nny84

    j0nny84 New Member

    Joined:
    May 26, 2009
    Messages:
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    It's aMember Pro 3.0.8, and no it isn't a trial version.

    The only plugins I have are 'paypal' and 'free' payment plugins (currently using the free option), and protected plugins - htpasswd, new_rewrite, php_include (all ticked) and htpasswd_shared, mod_auth_mysql, plugin_template (unticked).

    Not sure if thats any help?
  6. skippybosco

    skippybosco CGI-Central Partner Staff Member

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    don't have 3.0.8 to test with sadly. If you want to send me URL to your admin along with an admin account/pw I can test with and I'll see if I can get you going. {my username here @ hotmail.com}

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