Hello, So we were removing some free members and in the process a few affiliate accounts were accidently deleted and now referrals are not getting credited to them. Their referrals are still showing as a referral however there is no affiliate attached to the referral. Is there any way to restore an affiliate account so that aMember will know to properly associate the referral with the affiliate again? I do have a backup (not recent) that I could maybe use to restore then export their accounts, however I am not sure that would do it... I also do not see that I can import an affiliate id.... so not sure what to do! Any ideas how I can restore the affiliate account properly? Many thanks.
I need to check your backup first, so please contact me in helpdesk and provide example of data that you have.