I have set up a custom field that allows users to select a level. I have links that reference each different level and price point ie. https://www.yoursite.com/amember/signup.php?price_group=1&level=1 Everything works as it should the first time a customer signs up, but if the customer signs up for a different level after the first subscription has expired...amember will not change their level and they are assigned the same level as their first subscription. This in turn does not give them access to the content that they paid for. If the returning customer goes to signup at a page without any additional variables being past ie. https://www.yoursite.com/amember/signup.php ...then amember will allow the new level to be assigned. Any ideas how I can fix this? TW
I think you should be sending the members to the members.php page to upgrade, sign up again- then you can control what product they order by using the require/dissallow settings in the products. David
David, Thanks for the reply.... So what you are saying is to try and funnel the past customers to the members.php page through a link like "Returning Customers Signup Here"? I am not sure about the require/disallow part (I do understand how to enable this). I do not think I want/need to put any limitations on what subscription that they can purchase. There is no discounted price or reason to unless it's just making sure that the person actually had an active or expired membership. Maybe I am not understanding everything well enough? Maybe I just need to funnel them to the members.php page as you suggested... TW
Think you got it- after initial signup, members should always be funneled into members.php to order more products, update subscriptions etc.. David