Sales Dropping?

Discussion in 'Troubleshooting' started by ronniead, Jul 20, 2009.

  1. ronniead

    ronniead Member

    Joined:
    Dec 20, 2007
    Messages:
    118
    Hi,

    I have a strange problem. I have a few websites using the same amember database (selling diffferent products).

    My sales in the last few months across the different websites have all gone down quite significantly in a similar proportion. Which is strange because they are very different products. This is from looking at reports at the DAILY level....across the different sites, they either all go up or down at the same rate!?

    It therefore seems like it's either a problem with:

    * Amember
    * payment gateway (payapl)
    * the server?
    * ??

    Does any one have any ideas on what this could be? It's so hard to isolate.

    Thanks in advance,

    Ronnie
  2. skippybosco

    skippybosco CGI-Central Partner Staff Member

    Joined:
    Aug 22, 2006
    Messages:
    2,526
    Hey Ronnie,

    A lot of things go into why your sales are down.

    Are you seeing a drop in traffic or a drop in conversion? (ie. less people visiting your site or the same people, but less purchasing.).. if it is a drop in conversion, where are they abandoning? (ie. where in your funnel are they dropping out?)

    Also, where are your target customers coming from? Most of the world is in a recession over the last few years. Even video games (which claimed to be recession proof) is seeing declines of 22% (the largest decline since 2000)

Share This Page