Same sale generates 2 different affiliate reports

Discussion in 'Troubleshooting' started by proudthemes, Aug 26, 2013.

  1. proudthemes

    proudthemes New Member

    Joined:
    May 3, 2010
    Messages:
    10
    Hi,

    So about 2 weeks ago I have had a sale that for some reason got 2 affiliates attached to it.
    The first affiliate got his commission (and e-mail), while the second affiliate did not get the commission (but got an email notifying him of his $0.00 earnings).

    Today I just had the same thing, for the same pair of affiliates.

    Is this a known issue?
    How to fix this?
  2. davidm1

    davidm1 aMember User & Partner

    Joined:
    May 16, 2006
    Messages:
    4,437
    Sounds like a bug in the affiliate system- contact support or post it on the bug tracker.
    http://bt.amember.com/

    David

Share This Page