Hi, So about 2 weeks ago I have had a sale that for some reason got 2 affiliates attached to it. The first affiliate got his commission (and e-mail), while the second affiliate did not get the commission (but got an email notifying him of his $0.00 earnings). Today I just had the same thing, for the same pair of affiliates. Is this a known issue? How to fix this?
Sounds like a bug in the affiliate system- contact support or post it on the bug tracker. http://bt.amember.com/ David