I've noticed that the search facility both in terms of the 'Lookup' quick search feature and the 'Search Users' more advanced option don't always find results even when there is the same data in both fields. Second conundrum is that my tech support guru and I seem to be searching for the same results but getting different info. For instance, I search on 'apple' and get 'no results' and he searches on 'apple' and gets the member info. What could be causing these issues? Any idea on how to fix them? Any help would be much appreciated. Kind regards, Richard