Hi, Sorry to do this to you. This is very basic but somehow the penny has not dropped and my product set up does not work. Lurked the forums but can't see my answer. I want to set up.. 1. A free 30 day trial that will allow them to only access a directory called 'free' This will start when they join and end in 30 days then.. 2. They will be offered a Silver membership for 1 year for 19.95 which will allow them to see the directory 'silver' only. and a variety of other each with their own directory. I have created directories with the correct product names and placed index files in them so I can see where I am. I want members to pay via regular standard PayPal, and if possible, manual Direct Deposit, manual CC and manual check, money order. I have tried to set up the products, but when I log in as the new member, I get the emal and activate but get to the page.. Your Membership Information You have no active subscriptions Please use Add/Renew subscription form to order or renew subscription. blah blah.. There is a selction box of my products as well. This is what I have... ------------- Product 1 Number: 3 Title: 30 Day Free Member Price: 0.00 Duration: 30d Scope: Visable all Fixed Sub start: empty Sort:1 Price Group: empty Renewell: 3 Display: Yes Protecetd dir: http://www.mysite.com/memberfree/ Require another subscription to order this product - no selection Disallow subscription to this product if the following conditions meet - no selection ------------- Product 2 Number: 4 Title: 1 Year Silver Member Price: 19.95 Duration: 1y Scope: Visable all Fixed Sub start: empty Sort:2 Price Group: empty Renewell: 2 Display: Yes Protected dir: http://www.mysite.com/membersilver/ Require another subscription to order this product - no selection Disallow subscription to this product if the following conditions meet - no selection ---------------- I will mention in the Payment Reports, the signup is there with correct dates, NO payments made and Free Signup, Amount: 0.00, not Completed in tick free. I looked for a clear manual but can't see any. Thanks
So when members sign up for "30 Day Free Member" they are taken to the members page and shown "You have no active subscriptions"? Your setup looks ok, but you can test with Price: (blank) instead of Price: 0.00 David
Thank you David. Yes that's correct. After login, one lands on the amember.php page, "You have no active subscriptions" etc. There is also the offer to Add or Renew products but no link to anywhere else. I assumed one would either go to the protected directory then look for an index file or, show a link on the ' No active subs" page which would then take one to an index file. Where else could I look to see what I may have done/not done? Would this have anything to do with what payments I had set up? I did read in the forum where one had to offer the CC info even if it was a free trail product. My registering to this free product didn't ask me for any payment. Any help is really appreciated. Thanks PS: Tested $ blank but still the same. I will mess with a few more chnages though.
Ah Haa.. I found the problem/s. Firstly I had not set the Free payment option at the bottom of the Product Page. Next, I had set the script so Admin had to manually activate each new member's product but as I had not recieved an email that a product was purchased (albeit it was free), I didn't go into the User Payment/Subscription Page to tick the 'Completed' option whxih activated it and put the link on the member.php page. Thank goodness for patience and tracking skills. My next inquiry is to see what I have to set in the 30 day product so that when it ends, the user is given the option to buy. Any help here? Thanks,