Several questions...please advise

Discussion in 'Troubleshooting' started by kathy_ke, Dec 15, 2005.

  1. kathy_ke

    kathy_ke New Member

    Joined:
    Nov 29, 2005
    Messages:
    2
    1. When I register a test account (even though its a one level, free registration) it takes a while and then takes me to a page that says payment is processed. (ack!) The url it took me through was a payment page to reach the page that says:

    Enjoy your membership. To Login please click here Login
    Your payment has been succesfully processed.
    Order reference: 6 / 68.191.220.116
    Date and time of payment: 12/15/2005 19:29:38
    Subscription/Product Title Price
    Registered Member $0.00
    Subtotal $0.00
    Total $0

    Why does it do this since its free?


    2. When I try to test any of the pages within the amember folder they are all soooo slow.

    Even when I "log in" with my account...it takes me forever to get to the next page.....I have to click the link to forward me and even then it takes a long long time. What might be the problem? Its not a problem with any other files...just the ones associated with amember (and the one protected folder).

    Thanks for your help!
  2. alex

    alex aMember Pro Customer Staff Member

    Joined:
    Jan 24, 2004
    Messages:
    6,021
    1. Which aMember version are you using?

    2. Could you contact us via helpdesk with aMember CP login info?

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