I replyed to suport on the 19th and still havent had a reply, should of I have opened another ticket I'm not sure if they received it
I would suggest checking your ticket history: https://www.amember.com/support/ And updating the existing one versus opening a new one.
ok thank you, do they normally take this long to answer? I no they must be busy...how to put this in a nice way...this is so frustrating