Signup doesnt work

Discussion in 'Troubleshooting' started by kottenkandy41, May 8, 2005.

  1. when I click on the signup link to test I get this

    Fatal error: Call to undefined function: setup_plugin_hook() in /hsphere/local/home/twcenter/writercafes.com/amember/signup.php on line 3

    when I click on the login to test I get this:

    MYSQL ERROR:
    Unknown column 'u.rid' in 'on clause'
    in query:
    SELECT u.*, s.*, r.name AS role FROM TWCente_drupal.users u INNER JOIN TWCente_drupal.sessions s ON u.uid = s.uid LEFT JOIN TWCente_drupal.role r ON u.rid = r.rid WHERE s.sid = '9be66b91d4911888d11693bd84aa9d17' AND u.status < 3


    Can any one tell me what is happening here? I am using drupal and have the drupal plugin installed.

    Thanks for all your help in advance.
  2. alex

    alex aMember Pro Customer Staff Member

    Joined:
    Jan 24, 2004
    Messages:
    6,021
    It is better if you contact support with this issue.
  3. maximill1

    maximill1 New Member

    Joined:
    Oct 20, 2005
    Messages:
    2
    Resolution?

    What was the resolution to this? I am having this problem as well, 5 months after this thread was started. (Well, almost -- the query is different now, but the error is the same). I posted a ticket to support, but it would be nice if the solution were posted publicly too.
  4. alex

    alex aMember Pro Customer Staff Member

    Joined:
    Jan 24, 2004
    Messages:
    6,021
    This problem is a result of incorrect setup. I cannot say what exactly is broken until I see your installation via FTP. Please wait for helpdesk response, OK?
  5. maximill1

    maximill1 New Member

    Joined:
    Oct 20, 2005
    Messages:
    2
    Resolved

    Hey, no worries - aMember Support issued a rebuilt Drupal plugin very quickly which is now working just fine.

    I posted here not because I was impatient with Support, but because if there is an easy solution to the problem, then it would be helpful for everyone to post it here.

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