Slooooooow admin panel

Discussion in 'Troubleshooting' started by valeriewaters, Jan 13, 2010.

  1. valeriewaters

    valeriewaters New Member

    Joined:
    Sep 3, 2008
    Messages:
    3
    This is sort of urgent, hope to get some help ASAP.

    My admin panel is HANGING bad.. barely loading at all

    I activated a plugin I bought from you guys for infusionsoft, didn't even complete the integration now I can't login.

    ---
    While typing this message, it logged in, but is going INCREDIBLY slow.. none of the links are working.
    ---

    Please advise.

    Thanks
  2. skippybosco

    skippybosco CGI-Central Partner Staff Member

    Joined:
    Aug 22, 2006
    Messages:
    2,526
    @valeriewaters: If you think it is related to the plugin and cannot get in to disable it, rename or delete the infusionsoft plugin directory from your server and that should disable that plugin.
  3. alexander

    alexander Administrator Staff Member

    Joined:
    Jan 8, 2003
    Messages:
    6,279
    Please contact us in helpdesk and provide server access info I will check what is the problem.
  4. valeriewaters

    valeriewaters New Member

    Joined:
    Sep 3, 2008
    Messages:
    3
    skippy - thanks! :) I think the speed problem is taken care of.. but the plugin still isn't working.

    alexander - thanks! i submitted a ticket yesterday morning with all access info and some information I found searching on what the issue may be. I'd love some assistance with this. thanks very much

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