Spotting user violations

Discussion in 'Customization & add-ons' started by russeltarr, Jan 22, 2006.

  1. russeltarr

    russeltarr New Member

    Joined:
    Jul 19, 2005
    Messages:
    11
    I have two membership options:

    1. Individual;
    2. Institutional.

    The first option only allows one person to log on using the password. The second option allows the password to be shared between members of the same institution.

    My problem is this: the only way I can tell if an "Individual" subscriber is violating the agreement is by going through the entire access log each day and then searching for each username that appears a large number of times to ensure that they have an insitutional subscription. This is a very tedious process.

    My question is - would it not be possible for AMember to have a search function within the access log so that "Top 20 users" could be listed for a certain date period, along with their membership type? This would also be a useful marketing strategy for helping us detect our "heavy" users.

    Thanks,

    Russ
  2. alex

    alex aMember Pro Customer Staff Member

    Joined:
    Jan 24, 2004
    Messages:
    6,021
    Russ,
    which protection method are you using? The problem is that some protection methods logs only login attempt, not every page access.
  3. russeltarr

    russeltarr New Member

    Joined:
    Jul 19, 2005
    Messages:
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    Protection Method

    I use "New_Rewrite".

    When I view the access log, I can clearly see the amount of logins from particular users (e.g. a class of 25 students will come up as 25 logins with the same password in a short space of time).

    However, I cannot determine from this if the password applies to a user with an individual account ( = violation) or a user with an institutional subscription ( = no violation).

    Ideally, I would like the software to let me know if an "individual" subscriber logs on several times in the space of a few minutes, which would immediately highlight violations occurring. Failing this, if the first column of the access log showed "subscription type" that would save a lot of time too.

    [I don't need a record of "every page access", I think]
  4. alex

    alex aMember Pro Customer Staff Member

    Joined:
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    aMember does it automatically. Have a look:
    aMember Cp -> Setup -> Advanced:
    Maximum count of different IP
    Count IP for ... hours

    For your "insitutional" users you may set in user profile : Disable Locking for this user.
  5. russeltarr

    russeltarr New Member

    Joined:
    Jul 19, 2005
    Messages:
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    Alex,

    That sounds great...however, as I have about 800 institutional subscribers, and 200 more individual ones, the prospect of manually updating them all is pretty frightening!

    Is there any way
    (a) You could update my database with a bit of automated code so that ALL the institutional subscribers are set up with "disable auto-lock" and all the individual subscribers are set up as "auto-locked"?
    AND
    (b) I can set up the AMember Software so that new subscribers will automatically have the relevant "lock" set to their account?

    Thanks for your advice so far!

    Russ
  6. alex

    alex aMember Pro Customer Staff Member

    Joined:
    Jan 24, 2004
    Messages:
    6,021
    Russ,
    I think such customization is possible - please contact support.

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