Hi there, When I look at my "user list" records I am getting a number of "pending" status's. I'm just trying to understand how this works - it seems to have created the accounts but no payment has been made, are these users getting access - would they have received the email with there login details? Would it be correct in saying that they got part of the way through the payment process but either experienced problems or changed there mind and as a result no payment was made and the status left as pending??? Thank you in advance, any advice and help would be greatly appreciated!
Pending means they started the order but didnt complete payment. You can send them out 1 email notification using amembers "Not-Completed Payment" Notification. If you want to send more emails to pending users, I have a plugin for that: https://www.amember.com/forum/showthread.php?t=9748 David