Stop PayPal Asking for Phone Number?

Discussion in 'Payments processing' started by michaelmartin, May 10, 2010.

  1. I've set up amember to work with PayPal for payments, but the PayPal page asks users to enter a phone number.

    Is there any way I can turn that off? (Either on the amember end, or the PayPal end)

    I don't store any of the phone numbers (I don't even see them) and definitely have no interest in them, but I can imagine it would put off a fair few customers (like me!)

    Thanks in advance if anyone has any ideas!
  2. davidm1

    davidm1 aMember User & Partner

    Joined:
    May 16, 2006
    Messages:
    4,437
    Profile / Website Payment Preferences
    Contact Telephone Number
    When you activate this option, your customers will be asked to include a Contact Telephone Number with their payment information.


    David
  3. Thank you David! I should have guessed that if it was an aMember thing, yous would have had an option to turn it off!

    I've disabled that setting you mentioned, but it still appears. Getting in touch with the PayPal support now though to see what they say.

    Thanks very much for your quick reply!

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