Strange things aren't working in my new V4

Discussion in 'aMember Pro v.4' started by anitahampl, Dec 6, 2012.

  1. anitahampl

    anitahampl Guest

    When I tell a page or email what product to associate with and click save - it doesn't remember. When I come back, no product is listed. (Image attached)

    When I created my product, it doesn't have the links for me to add a new payment option. (Image attached)

    Any ideas? It's a brand new installation we are just getting configured.

    Attached Files:

  2. alexander

    alexander Administrator Staff Member

    Joined:
    Jan 8, 2003
    Messages:
    6,279
    Well it seems there is a problem with javascript code.
    Try to reupload all amember files from installation package if this doesn't help, please contact helpdesk.
  3. anitahampl

    anitahampl Guest

    I have submitted a help ticket. Reuploading files did not fix things at all and now I'm in a pickle with customers who can't claim their downloads.

    Thanks for giving me some help soon!
  4. alex

    alex aMember Pro Customer Staff Member

    Joined:
    Jan 24, 2004
    Messages:
    6,021
    Please also provide your browser version.
  5. anitahampl

    anitahampl Guest

    Thank you, it has been resolved. The problem was a W3 plugin I had in Wordpress. Thank you.

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