subscriber problem

Discussion in 'Payments processing' started by cell, Mar 24, 2004.

  1. cell

    cell Guest

    alex,

    we had our first trial subscriber last night and we had problems... :D

    after login in into the login.html page the subscriber was redirected into the member.html page where the option to renew was available, and his subscription access was enumerated, also his payment history.

    ok so everything seems to be working ...

    but when clicking his "your subscription" links (which was suppose to redirect him to the member's page), instead a "page not found error" popped up....

    I checked the url link from the said link and it pointed correctly to our member's page.

    I also accessed the page using his usrname and password...and I was able to access our member's page ....doink!?

    I gave him a generic username and password to use but still the link pointed him to a blank page with the same error.

    Btw, he was using a Windows 2000 and an IE 6. We tried several times but ended with the same result. I was really wondering how I was able to access our member's page using his username and password while he was unfortunately not able to do so.doink!!! again. :rolleyes:

    Added info: I am using the .htaccess option for our member's page.

    Another additional problem : I have modified the templates/thanks.html page and placed an image folder on the same directory. But unfortunately no pictures appeared and the external css formatting did not work either.But it worked for the other pages...doink!?

    Thanks in advance.... :p
  2. cell

    cell Guest

    In addition

    The subscriber is redirected to a blank page with a "Invalid syntax error"...Helppp!!!
  3. alex

    alex aMember Pro Customer Staff Member

    Joined:
    Jan 24, 2004
    Messages:
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