Subscribers are not recognized

Discussion in 'Troubleshooting' started by rjwilton1, Feb 5, 2007.

  1. rjwilton1

    rjwilton1 New Member

    Joined:
    Feb 3, 2007
    Messages:
    3
    None of my subscribers can get into the password protected area of the website but I can with one record.

    1) I created a test subscriber record while setting up the product page and general setup..

    Using this record, I can go to the subscriber (protected) section.


    2) I imported all the records from Membership Client Pro to aMember. The records are active and not locked.

    But when I type in any of the active user IDs and PW it doesn't allow me in???

    3) Is this because I still have the Membership Client Pro still on my server?

    Is there a step I missed when I imported all the records into tehaMember database?
  2. alex

    alex aMember Pro Customer Staff Member

    Joined:
    Jan 24, 2004
    Messages:
    6,021
    Please contact us via helpdesk with aMember CP for quick problem resolution.

    2)
    What exactly does it display?

    3) NO!

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