Subscription Cancellation Question

Discussion in 'Payments processing' started by brandon515, Oct 5, 2009.

  1. brandon515

    brandon515 Member

    Joined:
    Dec 9, 2006
    Messages:
    47
    I am using Authorize.NET AIM for payment processing. When a user cancels their subscription via the Amember interface, is it possible to add a few fields asking them why they are cancelling, etc?

    Thanks,
    Brandon
    brandon515, Oct 5, 2009
    #1
  2. powerkeys

    powerkeys Member

    Joined:
    Aug 29, 2006
    Messages:
    192
    I'm not sure if it's possible to add fields to the cancellation form, but I do know it's possible to add questions to the email that goes out when a member cancels, which can be almost as good.
    powerkeys, Oct 6, 2009
    #2
  3. deafdavid

    deafdavid Member

    Joined:
    Aug 28, 2006
    Messages:
    153
    If this is not possible, I would like to see this add in next version.
    deafdavid, Oct 6, 2009
    #3

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