Subscription Cancellation

Hey Alex, are you planning on adding a feature that allows a member to cancel his subscription from aMember? Also, is it possible to have aMember cancel an existing subscription when a new subscription is purchased?

JimBob

Jim, it depends on payment processor you are using. It is already implemented for some popular processors, but almost
all doesn't allow automatic cancellation.

Do you know which processors handle the automatic cancellations?

automatic cancellation working for

authorize.net recurring (aim) plugin
payflow pro plugin

need to add paypal to this too.

Did paypal just add this feature?

Automatic cancellation of PayPal subscription is impossible - user action required.
aMember Pro displays cancel link for recurring subscriptions on member.php page,
user can click on it and cancel subscription.

how can i add a recurring subscriptions ?
or how to make a subscriptions recurring ?

1. Only aMember Pro version supports recurring billing.

2. To enable recurring billing, edit products settings. You cannot convert existsing payments to recurring subscriptions.

ok it seems that i cant find an option to make a payment recurring, can you tell me where / how to do it?

and how to make a Cancel link appear for members who want to cancel there membership?


this part should be covered in the FAQ, dont you think?

use the paypal recurring payment plug-in - paypal_r - only in the Pro version. If you are using the free version you can't have recurring payments.

As Alex stated above, you cannot with PayPal - users have to login to PayPal and cancel it from there.

No and yes.

As you enable paypal_r plugin, and user subscribed to recurring product, "Cancel" link will be displayed in
http://yoursite.com/amember/member.php
This link points to special page in PayPal where member can cancel THIS subscription. So there is nothing to worry.

how about 2checkout recurring?

Syan, user cannot cancel 2Checkout subscription at all. Ask 2Checkout why..

Alex, how about linkpoint? is there any cancellation ability for linkpoint?

Sure, it works for LinkPoint.

how do I get a cancel link for linkpoint shows in member page, so they can click on and cancel it by themselves?

It works automatically if your member has active LinkPoint recurring subscription.

Cancel link too abrupt

I've had people tell me that they click the cancel link, but then wanted to undo it, but couldn't. I guess they are just overly curious and like to press buttons.

So, I want to know if it is possible to have the cancel link go to a "ARE YOU SURE?" page so that if they aren't sure, they can stop the process.