Subscription disallow

Discussion in 'Troubleshooting' started by time_diva, Aug 23, 2007.

  1. time_diva

    time_diva New Member

    Joined:
    Oct 23, 2006
    Messages:
    10
    Hi

    I set up a new product and want to disallow anyone who let their subscription expires to not order this product.

    I followed these directions:
    Disallow subscription to this
    product if the following conditions meet and user has:
    When user orders this subscription, aMember will
    check that he has not any from the following subscriptions
    hold CTRL key to select several option

    And all the options selected are highlighted.

    And when I tested an expired member ordering the product and get this
    message

    An account with the same email already exists.
    Please login to your existing account.
    If you have not completed payment, you will be able to complete it after login

    All I needed to do was change the email address and the person could order it.

    Did I do something wrong?

    Ann
  2. alexander

    alexander Administrator Staff Member

    Joined:
    Jan 8, 2003
    Messages:
    6,279
    Ann,
    You get this error on signup page right?
    By default amember does not allow to signup twice. Signup page can be used for new users only.
    For existing users, use /amember/member.php

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