Hey guys, I'm having a bit of a strange problem with my setup. I've got Amember running with 1ShoppingCart. I have a subscription product with a set Duration of 1 month. On the one hand most of the subscriptions come in without issues, on the other, sometimes customers have a set period of 60 days, some have 28 days, some have 0 days, etc... I also sometimes get a period that says "LIFETIME - 11/10/2010" (the date would represent 'today's date. Example of a "LIFETIME", 30 (normal), and 0 day timeframes http://screencast.com/t/70kXM3kRLDD One with a weird 15 day timeframe http://screencast.com/t/Shx3Oqie Especially weird is that all of these are marked as paid. I don't want my customers to come back fuming, or worse yet, leave all together. I'd love some input on this... maybe narrowing down what the problem actually is, figuring out what I can do to fix it, and *gasp* even fixing the problem altogether. Thanks in advance
I have the same issue, although I am not able to reproduce this at will. Some customers' subscription are set for a wrong time periods (60 days instead of 14 days). They are paying customers (1Shoppingcart). Have you been able to find the bug?
Please contact us in helpdesk. There are some strange things happen with 1SC notifications in past days. Sometimes notifications have correct nextrebillingdate variable and sometimes not. aMember use that var as expiration date for next payment, so if 1SC send incorrect value here, aMember will create incorrect payment.