Hi, I can't seem to set-up a subscription product that doesn't have a trial period. All I want to do is charge the same price (€7) for 14 monthly installments, but it keeps creating a billing plan with PayPal labelled with three items (see image): Initial Payment: €0.00 EUR Trial Period:€7.00 EUR - total cycles 1 Regular Recurring Payment€7.00 EUR - total cycles 13 Is there not a way this can be done so that it just creates a billing plan with PayPal where it says: Initial Payment: €7.00 EUR Regular Recurring Payment€7.00 EUR - total cycles 13 Which is actually what is happening here.
Hi, When I have products like yours I set it as follows: First Price: €7.00 First Period: 1 month Rebill Times: Charge Second Price X Times: 13 Second Price: €7.00 Second Period: 1 month The above settings should result in what you are looking for. Hope this helps, Carmelo
Thanks for your reply carmelr, but that is actually exactly how I have set it up already, and that is what is causing the problem in the attached graphic. To avoid customers getting confused and emailing our support, I really just wanted it to say in PayPal: Initial Payment: €7.00 EUR Regular Recurring Payment €7.00 EUR - total cycles 13 And not the following, which is what happens with the set-up that you suggested and that I already have Initial Payment: €0.00 EUR Trial Period:€7.00 EUR - total cycles 1 Regular Recurring Payment €7.00 EUR - total cycles 13 Basically there is no trial period at all, so I don't want to start telling customers they have paid €7 for a trial period.