Sometimes, we login to amember as administrator and add a new subscription for a customer with an existing account and existing credit card information linked to his account. When we create a subscription, we give it the correct renewal price and we set the "Subscription end" date to the date where we want the system to renew. We also set field "Payment system" to "Manual payment". Even though these subscriptions are set to renew monthly, on the renewal date, amember does not make any charges for these subscriptions the were added by administrator. Amember does correctly charge for the subscriptions added by the customer. What can we do as administrators to get these subscriptions we create processed correctly
I think the problem is when you set it to "Manual payment". How are your customers paying? You need to emulate that.
You need to set correct payment system for these subscriptions. aMember will not rebill manual payments.