I have a couple of (urgent) subscription problems - any help much appreciated: I have trial membership (free) and full (paypal). Any idea how I a) prevent members extending their trial membership(whilst still valid) in member.php B) Allow expired members access to member.php to take out a full subscription?
Hi, in the Admin Control Panel, go to EDIT Product and then to Scope. Select for your free subscription "Only on Signup". The result is that the Free subscription will be only visible during Signup and will not be available in the members section (members.php). When the Free subscription expires, the users can't access the protected area, but will always have access to the members.php so they will be able to order a Full subscription. I hope this helps. Cheers, Christos
Thanks Christos However, don't have 'scope' option on edit product - using amember free Thanks for your time anyway
Can anypne tell which field this is in database and/or where set? Will solve our problem for now - until we can upgrade to pro