support not working/ drupal pluggin

Discussion in 'Troubleshooting' started by ultratv, Sep 5, 2006.

  1. ultratv

    ultratv New Member

    Joined:
    Aug 22, 2006
    Messages:
    1
    Hello,

    I've been trying to reach the Support section but even while logged on (to the older looking Customers section) but I always see a red "you must confirm your email" error and I cannot submit a ticket or even email.

    Can someone from support email me at ultratv@hotmail.com please?

    ****



    I've purchased the Drupal pluggin and have the following errors:

    # Drupal Db and Prefix - incorrect value. Error: Table 'yogayak_amember.yogayak_drupalrole' doesn't exist


    when I enter yogayak_drupal

    this should up on my pages pointing to members:

    MYSQL ERROR:
    Table 'yogayak_amember.users' doesn't exist
    in query:
    SELECT u.*, s.* FROM users u INNER JOIN sessions s ON u.uid = s.uid WHERE s.sid = '8b4ca92fa311e538699fe30e9c86f638' AND u.status < 3
  2. katfal

    katfal New Member

    Joined:
    Sep 2, 2006
    Messages:
    3
    Yes, that's the error I have!

    Hi, I have submitted a ticket for this. Actually I told them too-- also my setup and hopefully they can guide me. I have tried every combination of entries I can speak of. Hopefully someone will answer tomorrow.;)

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