Support response time

Discussion in 'aMember Pro v.4' started by apbailey, Mar 14, 2012.

  1. apbailey

    apbailey New Member

    Joined:
    Dec 20, 2011
    Messages:
    3
    I submitted 2 tickets through the help desk under "My Account" two days ago, with no response. My Account says I should expect a response in 24 hours. Is 2 days normal or has something slipped through the cracks?
    apbailey, Mar 14, 2012
    #1
    jfeely likes this.
  2. alex

    alex aMember Pro Customer Staff Member

    Joined:
    Jan 24, 2004
    Messages:
    6,021
    I am sorry for delay with response. Your questions have been too complex, I am sorry that you have got no feedback! Everything is answered now.
    alex, Mar 14, 2012
    #2
  3. apbailey

    apbailey New Member

    Joined:
    Dec 20, 2011
    Messages:
    3
    Thank you, Alex. I appreciate the responses.
    apbailey, Mar 14, 2012
    #3
  4. alex

    alex aMember Pro Customer Staff Member

    Joined:
    Jan 24, 2004
    Messages:
    6,021
    You are welcome! Feel fee to ask me in case of any problems, I am interested to see a multi-servers setup.
    alex, Mar 14, 2012
    #4

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