I've recently submitted a support ticket where i'm trying to find out why Worldpay isn't correctly synced with a user in our Amember database who is set up on a recurring subscription plan. I've been told by Amember that there are no IPN messages for the user from 08/06/2009 onwards (when in fact this user does still have an active account which isn't being picked up by amember). So i've been asked to try and retrieve the IPN messages from worldpay after this date. I dont know how you do this. I dont even know if this can be done. Anyone? Amember don't seem to be able to help me on this one.
I will PAY for help with this... I do feel like i'm scratching my head more often than not with Amember and Worldpay problems.
aMember probably unable to help as information is needed from WorldPay who, in common with most financial associations will only deal with their registered clients for security reasons. Have you approched WorldPay support and asked them for the information?
Yep, they apparently don't store the info, as it's just an automated POST process (i.e the callback is a simple http post request to our server, which then picks it up and stores it, their servers don't). So if our server doesn't have it, where it is and why it was never posted is a mystery. So the question is, how do we resync the account up to match worldpay?