Those that use Authorize.net, account coversion issues!

Discussion in 'Payments processing' started by jason b, Mar 13, 2008.

  1. jason b

    jason b New Member

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    Mar 13, 2008
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    For those that use Authorize.net, they are converting accounts over to a new system. They just did mine, and I can't REBILL any old transactions! This is a major problem. I can't call all our customers to get their card #'s and expirations as some are in other countries, and I have about 50+ people I need to REBILL cards on.

    Please tell me this is some mitake on their end, as I can't see how this coversion update would restrict this feature to REBILL. Their system allows 90 days to do a rebill on a credit card, and now I can't do it on ANY past transactions. This is very unacceptable. None of their FAQ's mention ability to rebill. This just isn't right.

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