Ticket raised now no response

Discussion in 'Integration' started by sc0tsman, Apr 21, 2010.

  1. sc0tsman

    sc0tsman Member

    Joined:
    Nov 25, 2009
    Messages:
    119
    Hi admin I raised a ticket and now after some initial response all my cries for help are being ignored please respond and help...:confused:
  2. erwinvdb

    erwinvdb aMember Pro Customer

    Joined:
    Aug 30, 2007
    Messages:
    264
    I really can't believe it - this post nor a couple of similar posts.
    I've never had any problem with support, they always responded within a reasonable time.
    Either they are working on it or you're being unreasonable.

    And NO I'm not liaised in any way with CGI and/or aMember, aside from the fact that I'm a very happy customer with 3 aMember installations and lots of custom work done.
  3. sc0tsman

    sc0tsman Member

    Joined:
    Nov 25, 2009
    Messages:
    119
    erwinvdb, please excuse my impatience however every minute lost is revenue lost but I see your point.

    Oh I see you and many others have "aMember Pro Customer" and yes I have also purchased aMember Pro yet my status is still showing as "Registered User" maybe just maybe this has something to do with it ;)
  4. erwinvdb

    erwinvdb aMember Pro Customer

    Joined:
    Aug 30, 2007
    Messages:
    264
    I'm sure Alex or one of his team members will get back to you soon.
  5. skippybosco

    skippybosco CGI-Central Partner Staff Member

    Joined:
    Aug 22, 2006
    Messages:
    2,526
    @sc0tsman: what is the issue you are having? perhaps one of us here can assist?
  6. alexander

    alexander Administrator Staff Member

    Joined:
    Jan 8, 2003
    Messages:
    6,279
    This was fixed already.

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