Trial price problem with PayPal

Discussion in 'Payments processing' started by paul_law1, Oct 27, 2006.

  1. paul_law1

    paul_law1 New Member

    Joined:
    Aug 22, 2006
    Messages:
    7
    Hi,

    I am in the process of testing a site prior to launch, and have run into a problem with the trial price function.

    A product has an initial price of 12.99 for 12 months then 9.99 for 12 months. On your advice I set this up as:

    Setup in product settings
    Trial Price = 12.99
    Trial Period = 12 months
    Price = 9.99
    Period = 12 months

    PayPal seems to be only billing 9.99 at first purchase - not recognising the 'Trial Price'. Can anyone help or advise?

    Thanks
  2. alex

    alex aMember Pro Customer Staff Member

    Joined:
    Jan 24, 2004
    Messages:
    6,021
    Unfortunately, paypal only recognizes trial for recurring subscriptions.
    But it is easy to resolve - enable recurring in product settings, but set "rebill times" to 1.

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