Trial Product with Price Group

Discussion in 'Setting-up protection' started by csteiner27, Jan 27, 2009.

  1. csteiner27

    csteiner27 New Member

    Joined:
    Nov 6, 2008
    Messages:
    16
    I setup a trial group using a Price Group and the payment process through 1SC seems to be fine but when the person logs in it shows "No Active Subscriptions" and doesn't take them to the members homepage. Takes them to the "Profile" page and doesn't even show the $1 Trial as a payment.

    I want to give $1 Trial Offer option but don't want it showing up on the main signup page so that is why I did the price group.

    All the rest of the setups seem to be the same but just not getting access to the product.
  2. davidm1

    davidm1 aMember User & Partner

    Joined:
    May 16, 2006
    Messages:
    4,437
    Sounds like amember didnt recognize the payment otherwise it would show up. Something is off on your integration with 1sc.

    David
  3. csteiner27

    csteiner27 New Member

    Joined:
    Nov 6, 2008
    Messages:
    16
    Still having problems with this integrating.

    I have

    $27 Product
    30 Days
    $1 Trial
    1 Day

    The payment goes through in 1sc but Amember does not accept the payment so does not give access to the customer. I think Amember is expecting a $27 payment when it should be looking for $1 trial payment?
  4. csteiner27

    csteiner27 New Member

    Joined:
    Nov 6, 2008
    Messages:
    16
    Attached are screenshots
  5. csteiner27

    csteiner27 New Member

    Joined:
    Nov 6, 2008
    Messages:
    16
    Still having problems with the free trial and 1sc - can anyone help? I can provide access, etc to get logged in.

    Support is trying to help but it is taking a long time..I really need this working by tomorrow.

    I want to setup 3 day $1 trial and then automatically bill the person $27/month after 3 days. It collects the payment okay but does not activate the membership account so the user does not have any active subscriptions?

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