Trial Version ? account didn't work?

Discussion in 'Troubleshooting' started by question4u, Jul 28, 2008.

  1. question4u

    question4u New Member

    Joined:
    Jul 26, 2008
    Messages:
    6
    I am using the trial version and try to see how things would work out... I created a dummy account but when I try to log in with the dummy account it says "Your account has been disabled. Contact site webmaster for details"

    why is that?

    Would i be able to charge ppl with the trial version or??? how does it work?
  2. calisolllc

    calisolllc Member

    Joined:
    Feb 19, 2007
    Messages:
    194
    The usual reason why an account is disable is for IP sharing. SOME ISPs use a "revolving dynamic IP address for their customers meaning the IP address keeps changing. If your isp uses this then the account gets locked as the sytsem assumes you have handed out the password to multiple users. Do the following to check it
    Controlling Access on a User by User Basis

    There also options for IP locking that can be used on a user by user basis. These allows you to control the access of individual members. This may be useful for example if you wish to ban a user, or to allow a user more liberal access than would be permissible under the IP access control settings as set above.

    To see these options open any user record.

    * Open the aMember Admin Control Panel
    * From the left menu chose Browse users
    * Open any user record
    * In the record you will see a field: "Locked: auto-locking by IP"
    * There are three options here:
    * No (default): means not-locked, user has normal access
    * Yes: means locked - user's access is suspended
    * Disable Autolock for this User: User will be able to connect using as many different IP addresses as they wish.

    Let us know if this solves your problem.

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