Trying To Install

Discussion in 'Installation' started by prevmedone, Aug 16, 2009.

  1. prevmedone

    prevmedone New Member

    Joined:
    Aug 22, 2006
    Messages:
    2
    Hello

    I am trying to install the Free Trial to see how the software works, but I keep getting this error message when trying to run the setup.php:

    Internal Server Error

    The server encountered an internal error or misconfiguration and was unable to complete your request.

    Please contact the server administrator, webmaster@empire-in-a-box.com and inform them of the time the error occurred, and anything you might have done that may have caused the error.

    More information about this error may be available in the server error log.

    Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.


    I have run uploaded and re-uploaded the files in Binary, yet I keep getting this error. I have also CHMOD'd the files, but still the same results, please assist so that I can test the script.

    Thanks

    Richard
  2. thehpmc

    thehpmc Member

    Joined:
    Aug 24, 2006
    Messages:
    901
    On which hosting company?
  3. prevmedone

    prevmedone New Member

    Joined:
    Aug 22, 2006
    Messages:
    2
    On Hostgator
  4. davidm1

    davidm1 aMember User & Partner

    Joined:
    May 16, 2006
    Messages:
    4,437
    I've done a lot of hostgator installs without a problem- maybe your FTP program isnt really doing it in binary.. (sometimes happens) have you tried a diffferent one?

    David
  5. alexander

    alexander Administrator Staff Member

    Joined:
    Jan 8, 2003
    Messages:
    6,279
    Richard,
    Please check aMember folder permissions and make sure it set to 755
    Also set 644 for php files. If this will not help please contact support.

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