Updating CC Info Re-bills Trial 1 Amount

Discussion in 'Payments processing' started by yay_php, Feb 3, 2011.

  1. yay_php

    yay_php New Member

    Joined:
    Feb 3, 2011
    Messages:
    1
    Hello!

    I have an interesting issue with aMember Pro and updating Credit Card info. The product's trial amount is being billed to members when they update their expired Credit Card info.

    After a member's credit card expires (and billing fails), the member logs in and updates their CC info. When the system re-tries the transaction, it goes through properly, BUT they are billed the Trial Price again (from the Edit Product/Subscription admin page) in addition to the regular subscription price.

    So in our case, the trial price is $175, and the regular subscription price is $65. The member's CC expires and billing fails. The member updates the CC info. Cron job runs again, and the member is billed $65, and then billed $175 at the same time. What's going on here?

    We're using PayPal Pro. Has anyone run into this, or know what is going on here?!

    Thanks!!
  2. alexander

    alexander Administrator Staff Member

    Joined:
    Jan 8, 2003
    Messages:
    6,279
    Can you contact me in helpdesk and provide aMember CP info? I need to check debug info that stored in payment record.

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