Just upgraded from 3.08 to 3.012. I read the instructions, sounded easy. I downloaded the upgrade file for 3.08 and uploaded to my site. I attempted to run the http://yoursite.com/amember/admin/upgrade_db.php and received the following error. Now I can not do anything! Everything worked fine before the upgrade. Did I miss something? Please help!! Internal Server Error The server encountered an internal error or misconfiguration and was unable to complete your request. Please contact the server administrator, webmaster@bbkingfanclub.net and inform them of the time the error occurred, and anything you might have done that may have caused the error. More information about this error may be available in the server error log. Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.
Hi. This is very often either a problem with .htaccess files or your directory permissions. In your website control panel you should have a link to an "error messages" page. At least you will if you have a cpanel hosting account. If you're using something crappy like Plesk then you may be out of luck. That will tell you the exact cause of your error. Most often it means changing the permissions of directories so that they can't be written. For example changing the permissions of directories to 644 or 755 often fixes the problem. You can also try renaming your .htaccess file to dot.htaccess or some other name and recheck your website - it may be a problem with your .htaccess files somewhere.
My server log shows this error: Premature end of script headers: /home/bbkin3/public_html/bbk/admin/upgrade_db.php All the permissions were never changed prior to the upgrade. Does the upgrade itself change file directories permissions? I have the /amember directory at 755 I have renamed all the .htaccess files to .htacessold Same result. I think I am missing a step here. Any help would be greatly appreciated! Dan
The upgrade should have changed permissions. Did you upload in binary or ascii? You should contact the support desk- may be a problem with the 3.08 to 3.1.2 update. David
Uploaded using Binary. Looks like the permissions are ok. I have submitted a ticket to the help desk.... Dan
Well, I have gotten past the internal server error, but now I get this error: Warning: main(/home/user/public_html/bbk/rconfig.inc.php) [function.main]: failed to open stream: No such file or directory in /home/bbkin3/public_html/bbk/config.inc.php on line 52 Fatal error: main() [function.require]: Failed opening required '/home/user/public_html/bbk/rconfig.inc.php' (include_path='.:/usr/lib/php:/usr/local/lib/php') in /home/bbkin3/public_html/bbk/config.inc.php on line 52
Ticket: URG #KLW-22322-235 I uploaded everything that was in the upgrade file. Thanks for taking a look into this. Dan
What was the resolution to this? I am having the same problem upgrading 3.08 - 3.13. Same internal error. Permissions are set at 755. Upgraded another account (3.12-3.13) earlier without any problems. TIA